The Noisy Oyster Privacy Policy

Effective Date: March 2026

At The Noisy Oyster, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our restaurant, website, or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name and surname
Contact details (phone number, email address)
Reservation details
Special requests (e.g., dietary requirements, allergies)

Payment Information

Payment details are processed securely through third-party payment providers
We do not store full card details

Automatically Collected Information

When using our website or Wi-Fi:

IP address
Browser type
Pages visited
Date and time of access

2. How We Use Your Information

We use your information to:

Manage bookings and reservations
Communicate with you regarding your booking
Provide customer service
Improve our services and customer experience
Send updates, promotions, or special offers (only if you opt in)
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

Trusted service providers (e.g., booking systems, payment processors)
Legal authorities when required by law

All third parties are required to protect your information.

4. Data Security

We take reasonable steps to protect your personal information from:

Unauthorized access
Loss or misuse
Disclosure

However, no system is completely secure, and we cannot guarantee absolute security.

5. Cookies and Website Use

Our website may use cookies to:

Improve user experience
Analyze website traffic

You can disable cookies in your browser settings if you prefer.

6. Your Rights

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

Access your personal information
Request correction or deletion
Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7. Data Retention

We only keep your information for as long as necessary to:

Fulfill the purposes outlined above
Comply with legal and regulatory requirements

8. Third-Party Links

Our website or social media may contain links to other websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The Noisy Oyster
62 St Augustine Rd, Paternoster, 7381
Tel: 022 752 2196